Terms of Service
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1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the Services.
By accessing or using the Services, you agree to be bound by these Terms.
2. Eligibility
You must be at least eighteen (18) years of age to create an account or use the Services.
By using the Services, you represent and warrant that you are 18 years of age or older and legally capable of entering into a binding agreement.
We reserve the right to suspend or terminate accounts that violate these requirements.
3. Geographic Limitation
The Services are intended solely for individuals and businesses located within the United States.
By using the Services, you represent that you are located in the United States at the time of registration.
Temporary access while traveling internationally does not constitute offering services to foreign residents.
We reserve the right to restrict or terminate access from jurisdictions outside the United States.
4. Description of Services
The Services provide digital tools for travel planning, itinerary management, expense tracking, and AI-powered travel assistance.
The Services are software tools only.
5. No Professional Advice
The Services do not provide legal advice, medical advice, mental health therapy, financial or tax advice, or licensed travel agency services.
All content, including AI-generated content, is provided for informational purposes only.
You are solely responsible for decisions made based on information provided through the Services.
6. Artificial Intelligence Features
Certain features utilize artificial intelligence technologies provided by OpenAI.
You acknowledge and agree that content you submit may be transmitted to OpenAI for processing.
AI-generated outputs may be inaccurate or incomplete and do not constitute professional advice.
You assume all risk associated with reliance on AI-generated outputs.
7. User Accounts
You are responsible for safeguarding your login credentials and for all activity under your account.
You agree to provide accurate information and keep it up to date.
8. Intellectual Property
All software, branding, content libraries, features, and underlying technology are owned by the Company and protected by intellectual property laws.
Except for the limited rights granted in these Terms, no rights are transferred to users.
9. User Content
You retain ownership of content you create or upload within the Services ("User Content").
You grant the Company a limited, non-exclusive license to host, store, reproduce, and display User Content solely to operate the Services.
We do not claim ownership of your User Content.
10. Travel Disclaimer
The Company is not a travel agency, event vendor, or booking intermediary.
The Services provide informational planning tools only.
We are not responsible for third-party vendor performance, travel delays or cancellations, injuries or losses during travel, pricing inaccuracies, or event vendor disputes.
Users must independently verify all travel and vendor arrangements.
11. Subscriptions and Billing
Payments are processed by Stripe. We do not store full card numbers.
Subscriptions renew automatically unless canceled.
Fees are non-refundable except as required by law.
If subscriptions are purchased through Apple App Store or Google Play, billing is handled by the applicable platform provider. Refunds are governed by platform policies.
12. Refund Policy
Except where required by law, subscription fees are non-refundable.
Partial billing periods will not be prorated.
13. Prohibited Use
You may not use the Services for unlawful purposes.
You may not upload harmful, malicious, or fraudulent content.
You may not attempt to gain unauthorized access to the Services or interfere with system integrity or security.
We reserve the right to suspend accounts for violations.
14. Termination
We may suspend or terminate access for violations of these Terms, fraud, abuse, or non-payment.
Users may request account deletion at any time.
Certain records may be retained as required by law.
15. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EMOTIONAL DISTRESS DAMAGES.
THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNT YOU PAID FOR THE APPLICABLE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
17. Indemnification
You agree to indemnify and hold harmless the Company from claims arising out of your use of the Services, your User Content, your violation of law, or your breach of these Terms.
18. Data Incident Cooperation
In the event of a confirmed data security incident affecting your account, you agree to reasonably cooperate with the Company in mitigation and remediation efforts.
19. Force Majeure
The Company shall not be liable for delays or failures due to events beyond reasonable control, including natural disasters, internet outages, third-party failures, labor disputes, or governmental actions.
20. Arbitration and Class Action Waiver
Any dispute arising from these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in North Carolina.
You waive the right to trial by jury and the right to participate in class actions.
You may opt out of arbitration within thirty (30) days of account creation by written notice.
Claims eligible for small claims court may be brought in small claims court.
21. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
22. Severability
If any provision is held unenforceable, the remainder shall remain in effect.
23. Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements.
24. Assignment
The Company may assign these Terms in connection with a merger, acquisition, or asset sale.
25. Changes to These Terms
We may update these Terms from time to time.
Material changes will be posted with an updated effective date.
Continued use constitutes acceptance.
26. Contact
For questions about these Terms, contact us at: info@iroxannestudio.com
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